Find our shop here — Studio Nord Ceramic on Etsy

Questions & Answers

What materials are used in your pieces?

Our cups are made from high-quality porcelain. We use porcelain and glazes to ensure durability and a beautiful finish.

How are your mugs made?

Our cups are crafted using techniques like slip casting and 3D printed PLA forms. This allows us to achieve precise geometric designs while ensuring each piece is unique in its shape.

How can I care for my ceramic mugs?

To keep your mug looking its best, avoid using abrasive cleaners and sudden temperature changes. Hand washing is recommended to preserve the mug's finish.

Are your mugs microwave and dishwasher safe?

Yes, our mugs are designed to be microwave and dishwasher safe for your convenience. However, to maintain their appearance and longevity, we recommend hand washing.

Do you offer custom designs or personalization?

Yes, we offer personalized mugs where you can choose your preferred color. Please note that personalized orders can take up to 4 weeks to complete. If you're interested, get in touch with us to discuss your options!

What is your shipping policy?

We ship worldwide! Orders typically take 2 business days to process, and shipping times vary depending on your location. For worldwide shipping, you'll receive a tracking number once your order is on its way. For Swiss shipping, it's a priority shipping.

What is your return and exchange policy?

If you're not completely satisfied with your purchase, please contact us within 5 days of receiving your order. We offer returns and exchanges for items that are unused and in their original packaging.

studionordceramic@gmail.com